IT Apprentice

Job Description

We are looking for an IT support apprentice to join an ever-growing team and provide Outstanding customer service and support to all clients.

Working with the Team you will be involved in everything and have a chance to do a varied role meaning every day is different and exciting. There is a strong sense of team and an exciting relaxed office atmosphere.

This role is Monday to Friday and full training will be provided as part of an Advanced IT Apprenticeship.

Vacancy details

Location
Salary
£16,000
Contract

Full-time, Apprenticeship

Responsibilities

The Role

  • Learn more about networking and architecture
  • Support users with varying degrees of IT troubleshooting
  • Increase your understanding of cloud services
  • Get to grips with mobile and operating systems
  • Understand helpdesk systems

Role Requirements

  • Professional, friendly approach with keen IT interest
  • Punctual and good attention to detail
  • Excellent customer service skills
  • Exceptional telephone manner
  • Great email communication skills
  • Good troubleshooting/problem solving skills
  • Keen interest to learn and develop
  • Task Management Skills
  • Confident and willingness to learn
  • Ability to ask good open questions

Additional Information

You will undertake the ground-breaking Professional Apprenticeships ICT Level 3 qualification. Professional Apprenticeships are an Ofsted ‘Outstanding’ rated provider and hold the title of Bristol and Bath Apprenticeship Training Provider of the Year for 2021.

The programme is designed to mould you into a high-level, all-rounded technician. You will learn in detail about:

  • Cloud & Mobile Technologies
  • Technical Problem Solving
  • Advanced-Data Security
  • Computer Networks
  • IT Communication & much more.

These modules are designed to jump-start your career and make you stand out in an increasingly competitive field, boosting your future earning potential.

Progression

This is an incredible opportunity to join the business at a time of growth and really make the role your own. This employer is looking for someone who, if successful, will progress on to a permanent role in the IT department and really drive the function forward.

Culture & Benefits

During your apprenticeship, you’ll be working for a friendly, supportive employer who value their team above all else. This is an incredibly exciting time to join the team and become an integral part of their growth. You can look forward to first-class support, a friendly and relaxed atmosphere and team events.