Apprentice Customer Service Advisor

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Job description

Gingersnap Models is a vibrant, creative agency where fresh ideas are valued and talent is nurtured. With a supportive team, hands-on experience, and opportunities to grow in model management and production, it’s the perfect place to launch your career in a fast-paced, inspiring environment.

Vacancy details

Location
  • Brislington
Salary
£15,000pa
Contract

Full time, apprenticeship

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Responsibilities

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you’ll do at work

  • Supporting the booking team
  • Scouting, onboarding and developing models
  • Organising shoots daily for models in collaboration with photographers
  • Organising and running new signing days
  • Creating moodboards for tests
  • Processing new photos and organising model portfolios on the
  • Gingersnap website
  • Keeping models information current
  • Responsible for office camera equipment
  • Answering telephone / email enquiries
  • Gingersnap Administrative tasks

Customer Service Training

During this advanced apprenticeship, you will learn a vast range of knowledge, skills and behaviours, covering topics such as communication skills, understanding the organisation and customer experience.

You will undertake the ground-breaking Professional Apprenticeships Customer Service Level 3 qualification. Professional Apprenticeships are an Ofsted Outstanding rated training provider and hold the title of Bristol and Bath Apprenticeship Training Provider of the Year for 2021.

The programme is designed to mould you into a high-level, all-rounded customer service professional. You will learn in detail about influencing skills, dealing with challenges, team working & much more.

These modules are designed to jump-start your career and make you stand out in an increasingly competitive field, boosting your future earning potential.

Additional Info

Progression

  • Model Booker
  • Photographer
  • Senior Booker / Head Booker
  • Model Agency Director / Manager
  • Talent Manager or Scout
  • Fashion Show or Casting Director
  • Producer or Project Manager (Fashion/Commercial Production)
  • Public Relations (PR) or Brand Partnerships
  • Fashion Marketing or Creative Direction

Culture & Benefits

Founded by Ex-Model, Clare Wilson, Gingersnap has grown to be one of the UK’s most reputable modelling agency. The Gingersnap team is full of friendly bookers with years of industry experience. Gingersnap are passionate about being an agency that is truly inclusive and celebrates individuality. They pride themselves in being friendly and approachable to everyone. They excel in the unusual, the beautiful, the inspiring and the bravest of campaigns for commercial and fashion brands worldwide.

1 day a week is work from home. 25 days annual leave per year, which includes Christmas compulsory shut down. Bank holidays are not included in the annual holiday allowance, they are in addition.

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