Marketing Apprentice – IT Provider

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Job Description

This is an exciting opportunity to join a leading supplier of managed IT support at a key time of growth. Across their 3 offices, Urban Network are leaders in the provision of managed IT support, print services, telecoms and connectivity. They are looking for a marketing apprentice to join their growing team and help with a wide range of tasks to support this growth and elevate their brand presence.

Vacancy details

Location
  • Birmingham
Salary
£16,000 – £18,000 / year
Contract

Full time, apprenticeship

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Responsibilities

Supported by the CEO, you’ll be helping with the company’s short & long-term marketing activities, including online, offline and event management as well as generating Marketing Qualified Leads (MQL) for the sales team to progress.

Main Duties:

  • Always work within the ethos of Urban Company Values.
  • Meet or exceed EOS Scorecard targets.
  • Have an excellent understanding of the Urban Network portfolio of services.
  • Creation & management of Urban’s Ideal Client Profiles (ICP)
  • Building audiences that have strong connections to Urban and its propositions
  • Internal marketing communications and evangelism
  • Assistance of revision or updating of the group’s company websites
  • Engaging with external vendors or partners to fulfil tasks
  • To assist with the development and creation of communications materials and publications
  • To assist with the creation and distribution of e-newsletters and direct mailing campaigns.
  • To assist with creation of digital content
  • To undertake & assist with webinars or presentations
  • To manage and assist with events.
  • To actively manage and update the group’s social media accounts.
  • Ensure the future development of the service information proposal documents
  • Assist in the effective development of existing and launch of new

Additional Duties:

  • Ensuring that the Urban Network messaging is consistent and of a high standard throughout all levels of the business group.
  • Understanding new trends, advising on alternative routes to market.
  • Communicating with clients directly to gain testimonials
  • Develop & maintain Standard Operating Procedures (SOP’s) for each task.

Personal Qualities

  • A “people person” with the ability to communicate confidently at all levels within business in an open and friendly manner.
  • Curious by nature and have the desire to solve problems or a desire to understand a task and then make it better.
  • Excellent language skills, both verbal and written but also posses a strong creative streak to help them push their own boundaries.

Additional Information

Multi Channel Marketer Training

 

During this advanced apprenticeship, you will learn a vast range of knowledge, skills and behaviours, covering topics such as:

  • Brand management
  • Content creation, SEO and utilising AI
  • Online and offline marketing, including Google Ads certification

You will undertake the ground-breaking Professional Apprenticeships Multi Channel Marketer Level 3 qualification. Professional Apprenticeships are an Ofsted Outstanding rated provider, and also hold the title of Bristol and Bath Apprenticeship Training Provider of the Year for 2021.

The training is delivered using a hybrid model and can be delivered fully remotely if needed. You will have monthly 1-2-1s with your assigned tutor, along with monthly group sessions, where one topic will be covered in detail, and you will have the opportunity to meet and work with all the other apprentices on the course.

The programme is designed to mould you into a high-level, all-rounded digital marketer. You will learn in detail about:

  • Principles of Marketing
  • Social media
  • Brand management
  • Creating content
  • Evaluating and reviewing campaigns
  • Paid media (PPC) and much more

These modules are designed to jump-start your career and make you stand out in an increasingly competitive field, boosting your future earning potential.

Progression

Staff development is key at Urban, and you can look forward to exciting career progression opportunities upon successful completion of the apprenticeship for the right candidate.

About the Employer

Urban Network are an innovative, refreshing and knowledgeable Outsourced IT Solutions Provider which was founded in 2002. They provide a trusted, competitive and impartial service to their wide range of customers across England.

All their staff (in technical and non-technical roles) receive ongoing training, and are always kept on the cutting edge of the IT world. They believe in investing in their team, so that our customers receive a service they can depend on.

They remove the ‘IT speak’ wherever they can, to make their solutions simple and effective to use, while retaining a professional and intelligent core to their work.

Above all they are customer focussed, they listen to their clients, and provide solutions to the issues they have. They believe in our service, and look to develop the trust of those we work with in order to achieve the results their customers demand.

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