Operations / Departmental Manager- Level 5

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Introduction

Managers have a huge impact on their team and their organisation, shaping teams to be high performing and developing commercial opportunities for growth and success.  Developing leadership skills will enhance your ability to empower, delegate, coach and motivate.  This course will look at how best to navigate the changes in the working environment and the challenges that are faced.

Who is this apprenticeship right for?

Managers wishing to develop a deeper understanding of leadership and management and have line manager responsibility of a team of at least two people. This course will help you to enhance your management and leadership skills. Required is Maths and English G.C.S.E at grade 4 and above or functional skills level 2 (or be willing to gain this during apprenticeship)

Employer Contribution

£350 for non-levy employers (Non-Levy contribution applies to employers with an annual wage bill of under £3m and enrolling apprentices that are aged 22 and above upon apprenticeship start date)

How will this be delivered?

This apprenticeship is delivered through a combination of work-based learning, online training sessions or face to face sessions. You will build a portfolio of work you have created to evidence your skills. When ready to finish your apprenticeship, you will sit an end point assessment – but don’t worry you will have loads of support to prepare for this.

Apprenticeship details

Qualification

Operations / Departmental Manager- Level 5

Length of Apprenticeship

18 Months and 4 Months EPA

Typical job roles

Operations Manager, Department Manager, Team Manager, Head of Department, Supervisor, Regional Manager, Specialist Team Manager

Apprenticeship Value

£7,000
*£350 employer contribution

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TBC

Your journey with Pro Apprenticeships

Module 1
Personal Development and The Organisation

  • Mission, vision, strategy and values

  • Managing Self – Resilience, Emotional Intelligence and Time Management

Module 2
Operational Planning
  • Setting Targets, Managing Resources and Managing Change
Module 3
Managing Teams and Leading People
  • Leadership Styles, Coaching, Motivation, Delegation.
  • Different types of Teams and Organisational Culture
  • Talent Management
Module 4
Communications
  • Chairing meetings, negotiations, giving feedback and managing conflict
Module 4
Project Management
  • Continuous Improvement techniques and problem solving. Project planning, delivery and evaluation of projects.
End Point Assessment Practise
  • Build and Finalise Portfolio and practise for the portfolio discussion.
  • Identify and create project scope for EPA project. During EPA you will plan and start your project. This will culminate in a project report and presentation.

Why Professional 
Apprenticeships?

We are here to empower you to gain the skills you need to progress. Whether that’s for you or your existing team, Professional Apprenticeships is a place where you can grow, supported by industry leading training and tutors that will create personalised training plans just for you.

Ofsted Outstanding training
100% first time pass rate
85% distinction rate
Industry leading tutors
Free recruitment & placement
A community of learners and support
Leaders in safeguarding

For Employers

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What to find out more about this qualification?

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