IT Support Apprentice – Ashton

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Job Description

This is an incredible opportunity to join a leading employer with a great reputation and track record in supporting apprentices. MD Group are looking for an ICT Apprentice to join their growing IT team. Working with this small, friendly team with years of experience, you’ll learn all about IT support, including repairs and hardware.

Vacancy details

Location
  • Ashton, Bristol
Salary
£17,500 / year
Contract

Full time, apprenticeship

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Responsibilities

This exciting role will teach you how to provide 1st line support to employees, as well as escalating to 2nd and 3rd line. Working in this varied role, you’ll learn a vast range of knowledge to build on your passion for IT.

You will learn:

  • Setting up new users and removing old ones
  • Providing assistance for the in-house app including building and support
  • Hardware repairs
  • Software installs and upgrades
  • General tech support

 

ICT Training

During this advanced apprenticeship, you will learn a vast range of knowledge, skills and behaviours, covering topics such as:

  • Data Security
  • Hardware & Software
  • Computer Networking and so much more

You will undertake the ground-breaking Professional Apprenticeships ICT Level 3 qualification. Professional Apprenticeships are an Ofsted Outstanding rated training provider and hold the title of Bristol and Bath Apprenticeship Training Provider of the Year for 2021.

The programme is designed to mould you into a high-level, all-rounded technician. You will learn in detail about:

  • Cloud & Mobile Technologies
  • Technical Problem Solving
  • Advanced-Data Security
  • Computer Networks
  • IT Communication & much more

These modules are designed to jump-start your career and make you stand out in an increasingly competitive field, boosting your future earning potential.

Progression

MD Group place their people at the heart of everything they do and recognise the importance of professional development. With a great record in supporting and progressing apprentices, there will be opportunities for career progression beyond your apprenticeship for the right candidate. This is an incredible opportunity to start a rewarding career with a great employer.

Culture & Benefits

MD Group are a leading building maintenance specialist. They work with Local Authorities and Housing Association landlords to build, maintain and renew the homes, and buildings in their care. They take pride in the welcoming atmosphere they create for employees, and you can look forward to things like team socials, dress down Fridays, gaming nights and team breakfasts. They recognise the importance of wellness and look forward to welcoming you into this fantastic team of people!

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