Business Support Apprentice

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Job Description

This is a fantastic opportunity to step into a business support and customer service role, and learn a wealth of skills to help develop yourself into a well-rounded business administrator. Bristol Firewood are looking for an apprentice to help across the 3 brands they own (Bristol Firewood, Fly Fitness and Xplore Local). You will have the chance to make the role your own and grow with the businesses. You will be based from their offices in Brislington where you will be working as part of a small team offering excellent customer service to their national and local database of customers.

Vacancy details

Location
  • Bristol
Salary
£14,000 / Year
Contract

Full-time, Apprenticeship

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What will you be doing?

This is a wonderfully varied role which will see you learn a wealth of skills, supporting with tasks such as customer service, sales, administration and marketing.

A large part of this role will be helping with customer’s queries and helping the team to provide excellent customer service. The team is small but as a result you will get exposure to multiple areas of the business which will include accounting, warehousing logistics, customer delivery, fleet management, marketing and sales. They are looking for a special individual who thrives in a varied role and has a can-do attitude when faced with challenges.

During the quieter summer months there will also be the opportunity to work on the director’s other businesses which include a luxury gym based in Bath, a property lettings portfolio and a fintech marketplace based in Bath/Bristol/Frome. If you want to learn how to apply business acumen across multiple businesses and sectors then this is for you.

You will learn:

  • Invoicing and bookkeeping
  • Record keeping and data entry
  • Assisting with customer orders
  • Sales and customer outreach
  • Social media and email marketing
  • Answering the telephone
  • Liaising with suppliers
  • And much more

There is also the opportunity to boost your income in the busy winter months with commission-based telesales.

Training

During this advanced apprenticeship, you will learn a vast range of knowledge, skills and behaviours, covering topics such as project management, systems & processes, business structures and so much more.

You will undertake the ground-breaking Professional Apprenticeships Business Administrator Level 3 qualification. Professional Apprenticeships hold the title of Bristol and Bath Apprenticeship Training Provider of the Year for 2021. They also boast the highest Ofsted rating, which only a select few training providers in the region have.

The programme is designed to mould you into a high-level, all-rounded business professional. You will learn in detail about business communication, organisation, managing change, problem solving & much more.

These modules are designed to jump-start your career and make you stand out in an increasingly competitive field, boosting your future earning potential.

Progression

Staff development is key to Bristol Firewood Centre and they are keen to bring in an apprentice who can work their way up and become an integral part of the business.

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